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CAF

From CAF Network

CAF is the European Common Assessment Framework for better Quality in Public Administration. The CAF improves public sector organisations through self-assessment and contributes to Good Governance.

CAF-Network.eu is the Wiki-based knowledge platform for CAF-Users and interested persons. It presents inspiring practices in implementing the CAF and shares Documents, Studies, Articles, Digital CAF Tools, Social Media and Contacts. All CAF-Users and CAF-Correspondents worldwide are invited to provide content to this CAF-knowledge platform.

CAF Introduction
What is the Common Assessment Framework (CAF)?

CAF works - three steps of CAF implementation

CAF 2020 in 10 Minutes

Practices
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awarded "Effective CAF-Users"

CAF Model
Criterion 1 LeadershipCriterion 2 Strategy & PlanningCriterion 3 PeopleCriterion 4 Partnerships & ResourcesCriterion 5 ProcessesCriterion 6 Citizen/Customer-oriented ResultsCriterion 7 People ResultsCriterion 8 Social Responsibility ResultsCriterion 9 Key Performance ResultsLearning and ImprovingPrinciples of ExcellenceCAF ModelPDCACriteriaCAF2020 EN.png

The main elements of good public governance are determined by the appointed framework of authority and control. It will set out: the reporting obligation on the goals achievement, transparency of actions and decision-making process to the stakeholders, efficiency and effectiveness, responsiveness to the needs of society, anticipation of the problems and trends, and respect of the law and rules.

Learning is the acquiring and understanding of knowledge and information that may lead to improvement or change. Examples of organisational learning activities include benchmarking/benchlearning, internally and externally led assessments and/or audits, and best practice studies. Examples of individual learning include training and developing skills.

  • Learning environment. A learning environment within a working community is where learning takes place in the form of skill acquisition, knowledge sharing, the exchange of experience and dialogue on best practice.
  • Learning organisation. A learning organisation is where people continually expand their capacity to achieve the results they desire, where new and expansive patterns of thinking are fostered, where collective aspiration is set free, and where people are continually learning within the context of the whole organisation.
  • On-the-job learning. On-the-job learning is a form of training provided at the workplace. This includes having a more experienced colleague, supervisor or manager show or explain things to the employee. The work is carried out under supervision and feedback is important. Coaching, job rotation and participation in special projects are forms of on-the-job learning.
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