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Glossary

From CAF Network

GlossaryDefinition
CAF
Job description
Artificial intelligence
Brainstorming
Open data
Cost accounting
Quality
Evidence
Best practice
Survey
Innovation-driven culture
Public service organisation
Balanced scorecard
Life cycle policy
Conflict of interest
Procedure
E-learning
Social media
Human resources management
Digitalisation
ICT
Accessibility
Leading by example
Co-Production
Partnership
Design thinking
Robotics
Sustainability/sustainable development
KDZ
Key performance results
Sustainable development goals
Change management
Open source
Critical success factor
Quality assurance
Excellence
Automation
Innovation
TQM
Benchlearning
Management
Consensus
Process
Empowerment
Social responsibility
Impact
Mission
Accountability
Leaders
Code of conduct
People
Diversity
Role model
Appraisal
Term
EU
Knowledge
Consensus report
Coaching
Organisational culture
Crowdfunding
Total quality management or quality management
Facility management
Input
Value
Benchmarking
Mentoring
Continuous improvement process
Process owner
Ethics
Enablers
Spending reviews
Inclusion
Objectives
Agile mindset
Lean methodology
Competence
Performance
Effectiveness
Sense making
Budgetary transparency
Top-down
Action plan
Knowledge management
EUPAN
Co-Decision
Organisational structure
Cybersecurity
Resilience
Follow-up
Integrity
HR
Big data
Network
Controlling
Public policy
E-tools
PDCA
Stakeholders
Indicators
Performance dialogue
Agility
Learning and collaboration networks
Complaints management
Performance budgeting
Efficiency
Service design
GDPR
Business process re-engineering
Transparency
Results
Leadership
Co-Design
Output
Data privacy
Resources
ISO
NGO
Bottom-up
Once-only principle
Corporate social responsibility
Public-private partnership
Evaluation
Management information system
Strategy
Information
Process diagram
Audit
Learning
Compliance
Performance management
E-government
SMART objectives
Governance
Citizen
Vision
EFQM
Leadership culture
Co-Evaluation
Outcome
Data protection
Risk management