Practice:Bureau of Metrology of Montenegro
DescriptionDescription of practiceAs the National Metrology Institute (NMI), the Bureau of Metrology is responsible for realization, preservation, maintenance and improvement of national measurement standards and establishment of metrological traceability in Montenegro.
The Mission of Metrology is to provide high-quality services in the field of legal and industrial metrology, build trust in the system of measurements, develop scientific metrology and establish effective metrology system in Montenegro. The Bureau accomplishes its mission through professional work and research, innovation of services as well as constant improvement of services as well as constant improvement of the methods and procedures used in work and operational processes.
The organisation itself is structured in four departments, namely: - Department for Metrological Traceability and National Standards - Department for Verification of Measuring Instruments - Section for Precious Metals Articles - Service for General Affairs, Finance and Information System
In total 44 persons are full-time employed in the organisation.
Results and outcomesResults and outcomes of the CAF implementation
- CAF Training
- CAF Consensus Workshop – 03/2019
- CAF Action Plan Workshop – 04/2019
Further informationFurther information of the practiceTestimony: "In 2019, the Bureau of Metrology became the first public administration institution to test its work in accordance with the requirements of the Common Assessment Framework (CAF) methodology, with the support of the Regional School of Public Administration (RESPA) and the Center for Public Administration Research (KDZ Austria). The Bureau's strategic commitment is to improve its work, as well as the services it provides to its customers, through the implementation of quality standards, which is the basic aspiration of a modern public administration, and the implementation of the CAF methodology is exactly what forms an excellent foundation on the path of such a development. The CAF model is a modern, simple and interesting tool, the preparation and implementation of which entails both improving the business processes and strengthening the team spirit. It is important to emphasize that CAF methodology enables in-depth recognition and identification of critical processes, and then, through different tools, it finds ideal ways to "recover" them. We believe that the implementation of the CAF model at the Bureau of Metrology will bring enormous benefits in terms of simplifying the process of defining the deadlines, responsibilities and the content of business processes, given the specific scope of competence of our institution. We strongly encourage all institutions in Montenegro to consider CAF methodology, as its implementation can significantly improve operations of each organization in just a few months."
Ms Vanja Asanovic Director of the Bureau of Metrology
|Type of organisationType of organisation||Public Enterprise (state owned or state runned)|
|Function of organisationFunction of organisation||General public services|
|Size of organisationSize of organisation||10-50|
|Level of governmentLevel of government||Central Government (national, federal)|
|OrganisationName of Organisation||Bureau of Metrology of Montenegro|
|DepartmentDepartment of the organisation|
|AddressAddress of the organisation||Arsenija Boljevića bb42° 26' 5.53" N, 19° 13' 48.87" E|
|ZIPZIP code (postal code)|
|CityCity, town or village||Podgorica|
|WebsiteLink to the Website of the Organisation||www.metrologija.me|
|EmailEmail of Organisationfirstname.lastname@example.org|
|PersonName of contact person||Naina Čuturić Knežević|
|Job titleJob title of the contact person||Head of Section for International Cooperation/ Caf Programme Manager|